Policies & Procedures

Lost Property
For any lost property, please visit the box office.

Alcohol On Site
Our site is not licensed therefore Alcohol is strictly prohibited on site and will be confiscated on arrival.

Changing Ticket Date

The Beach At Ben's Yard continues to operate in wet weather. There are advantages to coming to the park on a wet day, it will be quieter meaning less queue time and more ride time. All of our rides and attractions operate in the rain, so wrap up with the appropriate clothing. It can actually be the best day to come. It is very rare that it rains constantly all day in the UK.

However if you do want to change the date of your visit you can online on our ticket transfer page there will be a £1.00 charge at the time. We will move your booking to another day of your choice as long as that day has available capacity. Amendments must be made 48 hours prior to the date of visit. We are unable to do this either on or after the date. Tickets are non-refundable under any circumstance